TIC is a vital part of the visitors experience, a major component of the Tourist Information Network & it plays a crucial role in the Destination Management Process. However, a TIC should not stand alone. It should be part of a visitor information plan and able to reflect the aims & objectives of the destination’s visitors services strategy. Take a moment and go through my slideshare presentation focusing on the role of tourist information centres in contemporary destination management (Cases of Athens, Cape Town & Manchester).
Besides, check the new Manchester & Cape Town’s Visitor Information Centre video features to get a thorough perspective on how two of the best tourist information centres operate.
The MVIC makes use of use of sophisticated technology to collect and present information – a far cry from the industry stereotype. It will be the first Visitor Information Centre in Europe to use Microsoft Surface tables – an innovative computing platform that responds to touch, natural hand gestures and real-world objects placed on a display.
The Central CTVIC was redesigned to reflect the new Cape Town’s Tourism identity in real space and become an attraction in its own right for locals and tourists.